TrustID incident

Issues with infrastructure provider on all environments

Notice Resolved View vendor source →

TrustID experienced a notice incident on July 8, 2026, lasting 6h 36m. The incident has been resolved; the full update timeline is below.

Started
Jul 08, 2026, 01:10 AM UTC
Resolved
Jul 08, 2026, 07:46 AM UTC
Duration
6h 36m
Detected by Pingoru
Jul 08, 2026, 01:10 AM UTC

Update timeline

  1. investigating Jul 08, 2026, 01:10 AM UTC

    Our infrastructure provider has informed us that they are experiencing issues with one of their datacenters. They are actively investigating the issue and working to restore normal service as soon as possible. As we are in High-Availability, there should be no impact for you. We will provide the next update by 10:30 or earlier if more information becomes available. We apologize for the inconvenience.

  2. resolved Jul 08, 2026, 07:46 AM UTC

    Our infrastructure provider has informed us that the incident was resolved.