TrustID experienced a notice incident on October 6, 2026, lasting 39m. The incident has been resolved; the full update timeline is below.
Update timeline
- investigating Oct 06, 2026, 03:18 PM UTC
Dear Customers, We are currently experiencing a partial service outage on the TrustID Production Environment . Impacted feature(s): Login Workaround: No workaround is currently available Our teams are actively investigating the issue and working to restore the service as quickly as possible. We will provide the next update by 17:30 or sooner if significant progress is made. We apologize for the inconvenience and thank you for your patience. Kind regards, TrustID Support Team
- monitoring Oct 06, 2026, 03:30 PM UTC
The service is running again, and we are actively monitoring its status.
- resolved Oct 06, 2026, 03:58 PM UTC
The incident has been resolved.