Truework Outage History
Truework is up right nowPingoru has recorded 26 incidents for Truework: 2 in the last 12 months and 0 in the last 90 days.
Show as a table
| Month | Incidents | Hours with an open incident |
|---|---|---|
| April 2026 | 0 | 0 of 720 (0%) |
| May 2026 | 1 | 0 of 744 (0%) |
| June 2026 | 0 | 0 of 720 (0%) |
| July 2026 | 1 | 2 of 744 (0%) |
| August 2026 | 0 | 0 of 744 (0%) |
| September 2026 | 0 | 0 of 720 (0%) |
| October 2026 | 0 | 0 of 744 (0%) |
| November 2026 | 0 | 0 of 140 (0%) |
Incidents, newest first
Major July 29, 2026 Degraded API and Application Behavior 2h 26m Portal - Human Resources, Portal - Employees, Portal - Verifier, Truework API and 1 more
Started Jul 29, 2026, 03:39 PM UTC· resolved Jul 29, 2026, 06:05 PM UTC
- monitoring Jul 29, 2026, 03:39 PM UTC
Jul 29, 08:39 PDT Identified - The issue has been identified and a fix is being implemented.
- identified Jul 29, 2026, 03:39 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring Jul 29, 2026, 04:58 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Jul 29, 2026, 06:05 PM UTC
This incident has been resolved.
Notice May 4, 2026 Planned Maintenance 15m Portal - Human Resources, Portal - Employees, Portal - Verifier, Truework API and 1 more
Started May 04, 2026, 03:06 AM UTC· resolved May 04, 2026, 03:22 AM UTC
- monitoring May 04, 2026, 03:06 AM UTC
We will be performing scheduled maintenance on Sunday, May 3, 2026 from 8:00 – 10:00 PM PDT. During this time, you may experience temporary service interruptions or be unable to log in to the Truework platform. No action is required on your part — all services will resume automatically once maintenance is complete.
- resolved May 04, 2026, 03:22 AM UTC
May 3, 20:22 PDT Resolved - Maintenance window complete May 3, 20:06 PDT Monitoring - We will be performing scheduled maintenance on Sunday, May 3, 2026 from 8:00 – 10:00 PM PDT. During this time, you may experience temporary service interruptions or be unable to log in to the Truework platform. No action is required on your part — all services will resume automatically once maintenance is complete.
- resolved May 04, 2026, 03:22 AM UTC
Maintenance window complete
Major January 22, 2025 Elevated error rates during account authentication 35m Portal - Human Resources, Portal - Employees, Portal - Verifier, Encompass Integration
Started Jan 22, 2025, 10:41 PM UTC· resolved Jan 22, 2025, 11:16 PM UTC
- investigating Jan 22, 2025, 10:41 PM UTC
We are currently investigating an issue occurring during account authentication. This incident impacts logins via SSO, OAuth, username/password, as well as encompass and empower transactions that authenticate on each request.
- identified Jan 22, 2025, 10:45 PM UTC
We believe we've identified the issue and it should resolve itself shortly.
- monitoring Jan 22, 2025, 10:53 PM UTC
The fix has deployed and the problem appears to be resolved. We will continue to monitor the situation and make sure that it's resolved.
- resolved Jan 22, 2025, 11:16 PM UTC
This incident is resolved.