Truework experienced a major incident on August 14, 2020 affecting Portal - Employees and Portal - Verifier and 1 more component, lasting 25m. The incident has been resolved; the full update timeline is below.
Affected components
Portal - EmployeesPortal - VerifierTruework API
Update timeline
- investigating Aug 14, 2020, 05:52 PM UTC
Truework is currently investigating the issue
- identified Aug 14, 2020, 05:57 PM UTC
The issue has been identified and we are actively fixing it.
- monitoring Aug 14, 2020, 06:13 PM UTC
A fix has been implemented and has been deployed. We are monitoring to see if the issue has been resolved.
- resolved Aug 14, 2020, 06:18 PM UTC
The incident has been resolved.