Truework incident

Degraded performance on all systems

Major Resolved View vendor source →

Truework experienced a major incident on July 8, 2021 affecting Portal - Human Resources and Portal - Employees and 1 more component, lasting 10m. The incident has been resolved; the full update timeline is below.

Started
Jul 08, 2021, 10:33 PM UTC
Resolved
Jul 08, 2021, 10:44 PM UTC
Duration
10m
Detected by Pingoru
Jul 08, 2021, 10:33 PM UTC

Affected components

Portal - Human ResourcesPortal - EmployeesPortal - VerifierTruework API

Update timeline

  1. investigating Jul 08, 2021, 10:33 PM UTC

    The team is currently investigating an issue affecting all of our systems. Elevated response times and 504 errors may happen.

  2. investigating Jul 08, 2021, 10:42 PM UTC

    We are continuing to investigate this issue.

  3. investigating Jul 08, 2021, 10:43 PM UTC

    We are continuing to investigate this issue.

  4. resolved Jul 08, 2021, 10:44 PM UTC

    This incident has been resolved.