Truework experienced a major incident on November 24, 2021 affecting Portal - Human Resources and Portal - Employees and 1 more component, lasting 1h 36m. The incident has been resolved; the full update timeline is below.
Affected components
Portal - Human ResourcesPortal - EmployeesPortal - VerifierTruework APIMain Website
Update timeline
- monitoring Nov 24, 2021, 06:45 PM UTC
Due to an outage with our cloud services provider, certain operations, specifically the manipulation of PDFs, may be partially or completely unavailable. Other site functions remain operational.
- monitoring Nov 24, 2021, 08:00 PM UTC
We're seeing recovery in our error rates, however, we'll continue monitoring until AWS closes their incident.
- resolved Nov 24, 2021, 08:21 PM UTC
This incident has been resolved.