Truework incident

Payment error - unable to manage payment methods through the portal

Notice Resolved View vendor source →

Truework experienced a notice incident on April 29, 2022, lasting —. The incident has been resolved; the full update timeline is below.

Started
Apr 29, 2022, 08:30 PM UTC
Resolved
Apr 29, 2022, 08:30 PM UTC
Duration
—
Detected by Pingoru
Apr 29, 2022, 08:30 PM UTC

Update timeline

  1. resolved Apr 29, 2022, 09:28 PM UTC

    Between 1:35PM and 1:53 PM PDT, we had an issue with our payment provider, causing errors during adding/changing payment methods. Our payment provider has confirmed recovery and the Incident is now resolved.