Truework incident

Verifications are slow to resolve

Minor Resolved View vendor source →

Truework experienced a minor incident on June 27, 2022 affecting Portal - Verifier and Truework API, lasting 13h 10m. The incident has been resolved; the full update timeline is below.

Started
Jun 27, 2022, 04:31 AM UTC
Resolved
Jun 27, 2022, 05:42 PM UTC
Duration
13h 10m
Detected by Pingoru
Jun 27, 2022, 04:31 AM UTC

Affected components

Portal - VerifierTruework API

Update timeline

  1. investigating Jun 27, 2022, 04:31 AM UTC

    We are currently investigating this issue.

  2. investigating Jun 27, 2022, 04:32 AM UTC

    We are continuing to investigate this issue.

  3. monitoring Jun 27, 2022, 05:37 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Jun 27, 2022, 05:42 PM UTC

    This incident has been resolved.