Truework incident

Verification Requests on Verifier dashboard failing

Major Resolved View vendor source →

Truework experienced a major incident on January 30, 2023 affecting Portal - Verifier, lasting 18m. The incident has been resolved; the full update timeline is below.

Started
Jan 30, 2023, 06:45 PM UTC
Resolved
Jan 30, 2023, 07:03 PM UTC
Duration
18m
Detected by Pingoru
Jan 30, 2023, 06:45 PM UTC

Affected components

Portal - Verifier

Update timeline

  1. identified Jan 30, 2023, 06:45 PM UTC

    We have identified an issue that may be affecting new verification submissions in the verifier dashboard. We are currently working on a fix.

  2. resolved Jan 30, 2023, 07:03 PM UTC

    This Incident has been resolved.