Truework incident

Elevated Error Rate on www.truework.com

Minor Resolved View vendor source →

Truework experienced a minor incident on June 13, 2023 affecting Main Website, lasting 3h 8m. The incident has been resolved; the full update timeline is below.

Started
Jun 13, 2023, 07:09 PM UTC
Resolved
Jun 13, 2023, 10:17 PM UTC
Duration
3h 8m
Detected by Pingoru
Jun 13, 2023, 07:09 PM UTC

Affected components

Main Website

Update timeline

  1. investigating Jun 13, 2023, 07:09 PM UTC

    We are currently investigating an issue impacting www.truework.com

  2. identified Jun 13, 2023, 07:35 PM UTC

    An issue with our hosting provider has been identified and they are working on a fix.

  3. monitoring Jun 13, 2023, 09:07 PM UTC

    Our hosting provider appears to have resolved the underlying issue. We are continuing to monitor the situation to identify any remaining issues.

  4. resolved Jun 13, 2023, 10:17 PM UTC

    Our hosting provider has resolved the issue and www.truework.com should be fully operational.