Truework incident

Elevated Error Rates / Temporary Outage

Major Resolved View vendor source →

Truework experienced a major incident on December 12, 2023, lasting —. The incident has been resolved; the full update timeline is below.

Started
Dec 12, 2023, 12:00 AM UTC
Resolved
Dec 09, 2023, 12:30 AM UTC
Duration
—
Detected by Pingoru
Dec 12, 2023, 12:00 AM UTC

Update timeline

  1. resolved Dec 12, 2023, 12:00 AM UTC

    Between approximately 16:30 and 16:36 Pacific Standard Time, Truework experienced elevated error rates related to an issue with a primary database node. Automated failover took approximately 5 minutes to complete and service was restored.