Truemed incident

Degraded Performance Due to Service Provider Outage

Major Resolved View vendor source →

Truemed experienced a major incident on June 10, 2025, lasting —. The incident has been resolved; the full update timeline is below.

Started
Jun 10, 2025, 02:51 PM UTC
Resolved
Jun 10, 2025, 02:51 PM UTC
Duration
—
Detected by Pingoru
Jun 10, 2025, 02:51 PM UTC

Update timeline

  1. resolved Jun 10, 2025, 02:51 PM UTC

    Type: Incident Duration: 9 hours and 19 minutes Affected Components: Frontend, API Jun 10, 14:51:50 GMT+0 - Monitoring - We're currently experiencing intermittent survey failures due to a partial outage of our cloud service provider ([Heroku status page](https://status.heroku.com/)) - Heroku incident [2822.](https://status.heroku.com/incidents/2822) Jun 11, 00:10:45 GMT+0 - Resolved - We are no longer experiencing intermittent survey failures. Our cloud service provider has resolved the issue and restored full connectivity.