TrueContext experienced a minor incident on November 1, 2023 affecting Submission Processing and Scheduled Jobs and 1 more component, lasting 1h 30m. The incident has been resolved; the full update timeline is below.
Affected components
Submission ProcessingScheduled JobsAdvanced Analytics
Update timeline
- identified Nov 01, 2023, 07:11 AM UTC
We have identified delays in submission processing, data source fetches, and scheduled exports, and are actively investigating. Messages are currently queued and will process once we resolve the issue.
- monitoring Nov 01, 2023, 08:31 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Nov 01, 2023, 08:41 AM UTC
This incident has been resolved.