TrueContext experienced a notice incident on August 27, 2023, lasting 2h 34m. The incident has been resolved; the full update timeline is below.
Update timeline
- investigating Aug 27, 2023, 03:24 PM UTC
ProntoForms is currently experiencing an issue with an upstream provider which is affecting our ability to send email and we are investigating the issue.
- identified Aug 27, 2023, 04:29 PM UTC
The issue has been identified and we are in the process of implementing a fix to restore email services.
- monitoring Aug 27, 2023, 04:42 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Aug 27, 2023, 05:58 PM UTC
This incident has been resolved.