TrueContext experienced a critical incident on December 19, 2023 affecting Customer Feedback Forms, lasting 30m. The incident has been resolved; the full update timeline is below.
Affected components
Customer Feedback Forms
Update timeline
- investigating Dec 19, 2023, 09:11 PM UTC
We are currently experiencing a service disruption affecting Customer Feedback Forms. Our engineering team is working to identify the root cause and implement a solution.
- monitoring Dec 19, 2023, 09:28 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Dec 19, 2023, 09:41 PM UTC
This incident has been resolved.