True IP Solutions incident

Webphone and new Google Chrome Version

Minor Resolved View vendor source →

True IP Solutions experienced a minor incident on July 21, 2020 affecting Web Phone, lasting 2h 26m. The incident has been resolved; the full update timeline is below.

Started
Jul 21, 2020, 04:08 PM UTC
Resolved
Jul 21, 2020, 06:35 PM UTC
Duration
2h 26m
Detected by Pingoru
Jul 21, 2020, 04:08 PM UTC

Affected components

Web Phone

Update timeline

  1. identified Jul 21, 2020, 04:08 PM UTC

    We are currently seeing issues with the TIPS Webphone not registering with the latest version of Chrome that was updated last night 07/20. We are working with our engineering teams to resolve the underlying issue. As a work around, please utilize the Brave Browser found here - https://brave.com/?ref=dng947

  2. resolved Jul 21, 2020, 06:35 PM UTC

    This incident has been resolved.