truDigital Outage History

The incident has been marked as resolved.

This incident is resolved.

Please note we have released new app versions. These versions contain incremental updates, minor bugfixes and other optimization updates. This app version is **recommended to install on all currently supported devices.** To install: - Using your remote control - press the home button, select Settings>Device>App Update and install the update. - From the player/device status page (if available) - click the Action button next to each player you'd like to update, then select "Update App Version". Your player will update on its next check-in. If this option is not available to you, contact your account administrator. - For players with **serials beginning in d0765... app version 2.13.0** is the latest version - For players with **serials beginning in 900eb... app version 2.13.1** is the latest version _(NOTE: you will need to update twice to reach app version 2.13.1)_ If you have any questions or need help updating, please reach out to [email protected]!

We've now resolved the incident. Thanks for your patience.

City Guide's changes will require an entirely new integration to be built. We will announce the release of the new City Guide template in an upcoming newsletter. If you have any other questions, please reach out to [email protected].

We were able to correct the issue and restore any playlists showing an error. If you were affected, your account should be displaying normally once again. If you continue to see issues, please reach out to [email protected].

We've located the issue and pushed a fix up for the stocks issue. Looks like feeds are now populating as expected. If you have removed the Stocks integration from you live playlist, you may add it back to your playlist. If you continue to see issues please contact [email protected]