TriumphPay incident

Triumph: SFTP Connection Issues

Notice Resolved View vendor source →

TriumphPay experienced a notice incident on July 31, 2025 affecting Data Import, lasting 1h 37m. The incident has been resolved; the full update timeline is below.

Started
Jul 31, 2025, 05:07 PM UTC
Resolved
Jul 31, 2025, 06:45 PM UTC
Duration
1h 37m
Detected by Pingoru
Jul 31, 2025, 05:07 PM UTC

Affected components

Data Import

Update timeline

  1. investigating Jul 31, 2025, 05:07 PM UTC

    Some Triumph clients are experiencing difficulties connecting to our SFTP server, we are actively investigating.

  2. resolved Jul 31, 2025, 06:45 PM UTC

    We have released a revert for the maintenance update that was done yesterday and are seeing normal functionality for the SFTP at this time. If you are still experiencing any abnormality, please reach out through our support portal: https://paymentshelp.triumph.io/support/tickets/new