TriumphPay incident

TriumphPay Audit: Emails Importing with No Documents

Minor Resolved View vendor source →

TriumphPay experienced a minor incident on April 1, 2025 affecting Email Imports, lasting 2h 1m. The incident has been resolved; the full update timeline is below.

Started
Apr 01, 2025, 07:21 PM UTC
Resolved
Apr 01, 2025, 09:22 PM UTC
Duration
2h 1m
Detected by Pingoru
Apr 01, 2025, 07:21 PM UTC

Affected components

Email Imports

Update timeline

  1. identified Apr 01, 2025, 07:21 PM UTC

    We have identified an issue within Audit that is resulting in some email imports being duplicated with no attached documents. We are actively working through the incident and, once resolved, we will work to revert the loads which were impacted.

  2. resolved Apr 01, 2025, 09:22 PM UTC

    This incident has been resolved any excess entries created during this time can be ignored.