TriumphPay experienced a notice incident on May 7, 2025 affecting Email Imports, lasting 55m. The incident has been resolved; the full update timeline is below.
Affected components
Email Imports
Update timeline
- investigating May 07, 2025, 09:05 PM UTC
Emails which are importing into TriumphPay Audit are experiencing delays, we are actively investigating.
- identified May 07, 2025, 09:34 PM UTC
We have identified the issue which is contributing to the email import delays and are working through the backlog. You should see emails begin to complete the import process in the near future, if you have not already.
- resolved May 07, 2025, 10:00 PM UTC
A fix has been implemented and this issue is resolved. You may see a few emails which are in the backlog still importing, but they should be caught up soon.