Triple Whale incident

WooCommerce data interruption

Major Resolved View vendor source →

Triple Whale experienced a major incident on October 9, 2024 affecting Summary, lasting 13h 24m. The incident has been resolved; the full update timeline is below.

Started
Oct 09, 2024, 07:55 PM UTC
Resolved
Oct 10, 2024, 09:19 AM UTC
Duration
13h 24m
Detected by Pingoru
Oct 09, 2024, 07:55 PM UTC

Affected components

Summary

Update timeline

  1. investigating Oct 09, 2024, 07:55 PM UTC

    WooCommerce data is not updating as expected within the Summary page. Our team is aware of the issue and actively working towards a fix.

  2. resolved Oct 10, 2024, 09:19 AM UTC

    This incident has been resolved.