Triple Whale incident

Native Channel Ad Spend not updating

Minor Resolved View vendor source →

Triple Whale experienced a minor incident on November 3, 2024 affecting Pixel and Summary and 1 more component, lasting 2m. The incident has been resolved; the full update timeline is below.

Started
Nov 03, 2024, 03:35 PM UTC
Resolved
Nov 03, 2024, 03:37 PM UTC
Duration
2m
Detected by Pingoru
Nov 03, 2024, 03:35 PM UTC

Affected components

PixelSummaryClickHouse

Update timeline

  1. investigating Nov 03, 2024, 03:35 PM UTC

    Ad Spend Data Notice: We're currently experiencing an issue with ad spend data not displaying in dashboards, including both the Summary Page and Pixel page. This is impacting all integration channels connected to your account.

  2. monitoring Nov 03, 2024, 03:36 PM UTC

    The issue has been identified and we are pushing a resolution.

  3. resolved Nov 03, 2024, 03:37 PM UTC

    This incident has been resolved. Thank you for your patience!