Triple Whale incident

Integrations Ad Spend not loading on Pixel Page.

Minor Resolved View vendor source →

Triple Whale experienced a minor incident on November 3, 2024 affecting Pixel and ClickHouse, lasting 17m. The incident has been resolved; the full update timeline is below.

Started
Nov 03, 2024, 04:05 PM UTC
Resolved
Nov 03, 2024, 04:23 PM UTC
Duration
17m
Detected by Pingoru
Nov 03, 2024, 04:05 PM UTC

Affected components

PixelClickHouse

Update timeline

  1. identified Nov 03, 2024, 04:05 PM UTC

    We're currently experiencing an issue with ad spend data not displaying on the Triple Pixel Page and Attribution dashboards. The Ad Spend is showing correctly on the Summary Page from the native integrations, but the spend is missing on the attribution boards.

  2. resolved Nov 03, 2024, 04:23 PM UTC

    This incident has been resolved.