Triple Whale incident

Pixel data is not loading

Critical Resolved View vendor source →

Triple Whale experienced a critical incident on November 7, 2024 affecting Pixel and Attribution and 1 more component, lasting 11m. The incident has been resolved; the full update timeline is below.

Started
Nov 07, 2024, 02:55 PM UTC
Resolved
Nov 07, 2024, 03:07 PM UTC
Duration
11m
Detected by Pingoru
Nov 07, 2024, 02:55 PM UTC

Affected components

PixelAttributionSummary

Update timeline

  1. investigating Nov 07, 2024, 02:55 PM UTC

    We are investigating an issue with Pixel data not loading.

  2. resolved Nov 07, 2024, 03:07 PM UTC

    A fix has been applied and the issue is now resolved.