Triple Whale incident

Clickhouse Down

Minor Resolved View vendor source →

Triple Whale experienced a minor incident on December 3, 2024, lasting —. The incident has been resolved; the full update timeline is below.

Started
Dec 03, 2024, 04:46 PM UTC
Resolved
Dec 03, 2024, 04:30 PM UTC
Duration
—
Detected by Pingoru
Dec 03, 2024, 04:46 PM UTC

Update timeline

  1. resolved Dec 03, 2024, 04:46 PM UTC

    Reported at 11:25 AM EST and resolved by 11:34 AM EST. Clickhouse was down, which was impacted the load time of the app for most metrics. Banner was put up in the app, to alert customers that we are aware of some issues with data loading. It did only impact a small amount of the data request, so was a minimal outage (maybe 2% of the request). This was resolved and all data was recovered--meaning nothing was lost.