Triple Whale experienced a critical incident on March 4, 2025 affecting Pixel and All App Systems and 1 more component, lasting 2h. The incident has been resolved; the full update timeline is below.
Affected components
PixelAll App SystemsAttributionSummaryCDP
Update timeline
- investigating Mar 04, 2025, 09:42 PM UTC
Some pages are loading slower than usual. Our team is aware and actively working to resolve the issue. We appreciate your patience and will share updates as soon as possible. This is impacting all pages within the app. There is no indication of any data lost during this time, and the pixel should still be tracking your purchases.
- monitoring Mar 04, 2025, 10:13 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Mar 04, 2025, 11:42 PM UTC
This incident has been resolved.