Triple Whale incident

Summary Page and Pixel page metrics not loading

Notice Resolved View vendor source →

Triple Whale experienced a notice incident on March 18, 2025, lasting —. The incident has been resolved; the full update timeline is below.

Started
Mar 18, 2025, 01:42 PM UTC
Resolved
Mar 18, 2025, 01:00 PM UTC
Duration
—
Detected by Pingoru
Mar 18, 2025, 01:42 PM UTC

Update timeline

  1. resolved Mar 18, 2025, 01:42 PM UTC

    Between the hours of 9:08 AM EST - 9:25 AM EST, the Triple Whale app (Summary Page, Pixel Pages, and all other app data) experienced slow loading speeds resulting in no data loading within the app. The development team was made aware of these loading issues and was able to resolve the issue. The app is now fully caught up on speed, no data was lost during this time, and we are continuing to monitor the resolution.