Trimble Viewpoint experienced a minor incident on April 28, 2025 affecting ProContractor and Viewpoint for Cloud, lasting 23d 22h. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- identified Apr 28, 2025, 04:35 PM UTC
We are currently investigating a performance issue affecting some VEC and PCC customers. Our team is actively collaborating with Microsoft to resolve the problem. We will provide further updates as they become available.
- monitoring Apr 30, 2025, 05:23 PM UTC
We continue to work with Microsoft to actively resolve the issue. In the interim, we have rolled back the recent AVD update, which was identified as the source of performance issues affecting some customers. If you continue to experience performance issues while using AVD to access your application, please submit a support ticket for further assistance.
- resolved May 22, 2025, 03:22 PM UTC
This incident has been resolved.