Trimble Viewpoint incident

HR Management for Spectrum-Unable to access or Blank Screen when logging in.

Critical Resolved View vendor source →

Trimble Viewpoint experienced a critical incident on May 29, 2025 affecting HR Management (For Spectrum), lasting 5h 27m. The incident has been resolved; the full update timeline is below.

Started
May 29, 2025, 03:59 PM UTC
Resolved
May 29, 2025, 09:27 PM UTC
Duration
5h 27m
Detected by Pingoru
May 29, 2025, 03:59 PM UTC

Affected components

HR Management (For Spectrum)

Update timeline

  1. investigating May 29, 2025, 03:59 PM UTC

    We are currently investigating an issue where users are unable to Access HR Management for Spectrum or seeing a Blank Screen when accessing. Cases are being tracked under issue 118038

  2. identified May 29, 2025, 04:23 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring May 29, 2025, 06:21 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. monitoring May 29, 2025, 07:55 PM UTC

    We are continuing to monitor for any further issues.

  5. resolved May 29, 2025, 09:27 PM UTC

    This incident has been resolved.