Trifacta experienced a major incident on September 25, 2025 affecting License Portal, lasting 10h 50m. The incident has been resolved; the full update timeline is below.
Affected components
License Portal
Update timeline
- monitoring Sep 25, 2025, 08:29 PM UTC
All attempts at Alteryx One license activation via online or offline methods are currently unavailable due to a vendor outage. Product access for licenses already activated is not affected. We recommend not assigning or removing licenses if avoidable until the issue is resolved
- monitoring Sep 25, 2025, 10:26 PM UTC
Our vendor has completed remediation and failover steps. License activation services for Alteryx One have been restored, and we are monitoring to confirm full stability.
- resolved Sep 25, 2025, 11:21 PM UTC
This incident has been resolved.