Trifacta incident
US1: Platform Performance Degradation - Slow Login and Application Load Times
Trifacta experienced a major incident on May 25, 2026 affecting Designer Cloud and Auto Insights and 1 more component, lasting 1d 1h. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating May 25, 2026, 06:52 AM UTC
We are currently investigating reports of slow login and application load performance in the US1 environment. Some users may experience delays accessing workspaces, loading the home screen, or using application features.
- investigating May 25, 2026, 08:54 AM UTC
We are investigating elevated latency and login issues impacting some users in the US1 environment. Our teams are actively working to identify the root cause and mitigate the issue.
- identified May 25, 2026, 10:52 AM UTC
We have identified the issue and are actively working to resolve it. Some users may continue to experience intermittent latency or delays while recovery efforts are in progress.
- monitoring May 25, 2026, 02:59 PM UTC
We have resolved the issue at 11:30 AM UTC. We are continuing to closely monitor the environment to ensure stability.
- resolved May 26, 2026, 07:53 AM UTC
The issue impacting login and application performance has been resolved.