Tresorit incident

Partial login and share service outage

Minor Resolved View vendor source →

Tresorit experienced a minor incident on November 2, 2017, lasting —. The incident has been resolved; the full update timeline is below.

Started
Nov 02, 2017, 03:50 PM UTC
Resolved
Nov 02, 2017, 03:50 PM UTC
Duration
—
Detected by Pingoru
Nov 02, 2017, 03:50 PM UTC

Update timeline

  1. resolved Oct 01, 2018, 10:44 AM UTC

    From 15:50 UTC to 16:30 UTC due to an outage on four of our dependent storage accounts in Azure customers have experienced slow responses from our service. This has caused timeouts in logging in to the client and accessing and creating links from the client. After our provider resolved the underlying issue our service was also restored.