Tresorit incident

Full service outage due to login service failure

Critical Resolved View vendor source →

Tresorit experienced a critical incident on May 29, 2018, lasting —. The incident has been resolved; the full update timeline is below.

Started
May 29, 2018, 02:30 PM UTC
Resolved
May 29, 2018, 02:30 PM UTC
Duration
—
Detected by Pingoru
May 29, 2018, 02:30 PM UTC

Update timeline

  1. resolved Sep 05, 2018, 07:49 AM UTC

    At 2018.05.29. starting at about 14:30 UTC our login service was unable to operate due to an outage of the backing storage service, which led to an overload and outage until 15:10 UTC. The effect was noticeable for all of our online clients.