Tresorit incident

Full service outage due to Azure facility failure

Critical Resolved View vendor source →

Tresorit experienced a critical incident on July 19, 2018, lasting —. The incident has been resolved; the full update timeline is below.

Started
Jul 19, 2018, 05:50 PM UTC
Resolved
Jul 19, 2018, 05:50 PM UTC
Duration
Detected by Pingoru
Jul 19, 2018, 05:50 PM UTC

Update timeline

  1. resolved Sep 05, 2018, 07:45 AM UTC

    From 17:50 on 19 Jun 2018 to 02:30 UTC on 20 Jun 2018, customers using our service have experienced a full service outage due to Azure services in North Europe having connection failures when attempting to access resources hosted in the region.