Tresorit experienced a major incident on March 23, 2020, lasting 3h 20m. The incident has been resolved; the full update timeline is below.
Update timeline
- investigating Mar 23, 2020, 04:17 PM UTC
The Tresorit applications may have network connection issues. The web interface is working fine, so in case you are affected by this issue, as a workaround please log in here: https://web.tresorit.com/login. The Tresorit Team is already investigating the case.
- monitoring Mar 23, 2020, 05:08 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Mar 23, 2020, 07:38 PM UTC
This incident has been resolved.