Tresorit incident

Tresorit web interface - Connectivity issue

Notice Resolved View vendor source →

Tresorit experienced a notice incident on October 5, 2020, lasting 1h 8m. The incident has been resolved; the full update timeline is below.

Started
Oct 05, 2020, 09:54 AM UTC
Resolved
Oct 05, 2020, 11:03 AM UTC
Duration
1h 8m
Detected by Pingoru
Oct 05, 2020, 09:54 AM UTC

Update timeline

  1. investigating Oct 05, 2020, 09:54 AM UTC

    We are experiencing connectivity issue on our web interface. We are investigating the underlying reason, in the meantime to access your files please use our application that you can download from here: https://tresorit.com/download. Thank you for your understanding and patience.

  2. resolved Oct 05, 2020, 11:03 AM UTC

    We could identify and quickly resolve the issue, all systems are operational now.