Tresorit incident

Tresorit desktop and mobile apps - partial outage

Minor Resolved View vendor source →

Tresorit experienced a minor incident on October 14, 2020, lasting 10m. The incident has been resolved; the full update timeline is below.

Started
Oct 14, 2020, 12:25 PM UTC
Resolved
Oct 14, 2020, 12:35 PM UTC
Duration
10m
Detected by Pingoru
Oct 14, 2020, 12:25 PM UTC

Update timeline

  1. investigating Oct 14, 2020, 12:25 PM UTC

    A few of our users might experience problems with accessing their files through the desktop and mobile apps. We are investigating this issue at the moment and will keep you updated.

  2. resolved Oct 14, 2020, 12:38 PM UTC

    A fix has been applied, and we are monitoring the results.