Tresorit experienced a major incident on September 5, 2022 affecting Desktop applications, lasting 47s. The incident has been resolved; the full update timeline is below.
Affected components
Desktop applications
Update timeline
- investigating Sep 05, 2022, 02:51 PM UTC
We are currently investigating this issue and identifying the source of the app freezes.
- monitoring Sep 05, 2022, 03:09 PM UTC
We have identified the underlying issue and are monitoring the results.
- monitoring Sep 05, 2022, 03:20 PM UTC
The tests do not seem to display any issue.
- resolved Sep 05, 2022, 03:20 PM UTC
The incident has been resolved. All apps are operational.