Tresorit experienced a minor incident on March 20, 2019, lasting 5h 55m. The incident has been resolved; the full update timeline is below.
Update timeline
- identified Mar 20, 2019, 12:55 PM UTC
The issue has been identified and we are working hard on the solution. Possible workaround: please upload via the mobile/desktop applications
- identified Mar 20, 2019, 12:56 PM UTC
We are continuing to work on a fix for this issue.
- monitoring Mar 20, 2019, 05:28 PM UTC
The upload via browser function should be working fine now, we are waiting for a confirmation from our cloud provider to mark this incident resolved.
- resolved Mar 20, 2019, 06:51 PM UTC
This incident has been resolved.