Tresorit incident

Tresorit is experiencing connectivity issues in some regions

Major Resolved View vendor source →

Tresorit experienced a major incident on July 8, 2024 affecting Desktop applications, lasting 3h 6m. The incident has been resolved; the full update timeline is below.

Started
Jul 08, 2024, 07:00 AM UTC
Resolved
Jul 08, 2024, 10:06 AM UTC
Duration
3h 6m
Detected by Pingoru
Jul 08, 2024, 07:00 AM UTC

Affected components

Desktop applications

Update timeline

  1. investigating Jul 08, 2024, 07:33 AM UTC

    We are currently investigating this issue, in the meantime please try to restart your application and if necessary your computer too that may lead to a resolution of the issue.

  2. monitoring Jul 08, 2024, 07:38 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Jul 08, 2024, 10:06 AM UTC

    The incident has been resolved.