Tresorit incident

Tresorit is facing connectivity issues

Major Resolved View vendor source →

Tresorit experienced a major incident on April 1, 2025 affecting Desktop applications and Mobile applications and 1 more component, lasting 2h 9m. The incident has been resolved; the full update timeline is below.

Started
Apr 01, 2025, 10:09 AM UTC
Resolved
Apr 01, 2025, 12:19 PM UTC
Duration
2h 9m
Detected by Pingoru
Apr 01, 2025, 10:09 AM UTC

Affected components

Desktop applicationsMobile applicationsWeb client

Update timeline

  1. investigating Apr 01, 2025, 10:09 AM UTC

    We are currently investigating this issue.

  2. monitoring Apr 01, 2025, 10:23 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. monitoring Apr 01, 2025, 10:23 AM UTC

    We are continuing to monitor for any further issues.

  4. monitoring Apr 01, 2025, 10:32 AM UTC

    We are continuing to monitor for any further issues.

  5. resolved Apr 01, 2025, 12:19 PM UTC

    This incident has been resolved.