Trello incident

Degraded experience for some of Trello's users

Major Resolved View vendor source →

Trello experienced a major incident on November 16, 2023 affecting Trello.com, lasting 1h 20m. The incident has been resolved; the full update timeline is below.

Started
Nov 16, 2023, 10:37 PM UTC
Resolved
Nov 16, 2023, 11:58 PM UTC
Duration
1h 20m
Detected by Pingoru
Nov 16, 2023, 10:37 PM UTC

Affected components

Trello.com

Update timeline

  1. investigating Nov 16, 2023, 10:37 PM UTC

    We are currently investigating an issue affecting some of Trello's services. We have identified that some users may experience trouble with the following service: - Automations commands not running - Card changes not saving

  2. identified Nov 16, 2023, 10:52 PM UTC

    Our Engineers have identified the issue and are working on a fix. We have found the following services to be affected: - Inability to create new Automation commands - Card changes not saving - Some file uploads failing

  3. monitoring Nov 16, 2023, 11:32 PM UTC

    Our Engineers have rolled out a fix and have seen services recovering. We're now monitoring it.

  4. resolved Nov 16, 2023, 11:58 PM UTC

    This incident has been resolved. If you're still seeing issues, please reach out at https://trello.com/contact/