Treble incident

Inbound messaging is experiencing delays

Minor Resolved View vendor source →

Treble experienced a minor incident on August 25, 2026 affecting Core features (Inbound Messaging) and Core features (Inbound Messaging), lasting 1h 4m. The incident has been resolved; the full update timeline is below.

Started
Aug 25, 2026, 08:29 PM UTC
Resolved
Aug 25, 2026, 09:33 PM UTC
Duration
1h 4m
Detected by Pingoru
Aug 25, 2026, 08:29 PM UTC

Affected components

Core features (Inbound Messaging)Core features (Inbound Messaging)

Update timeline

  1. investigating Aug 25, 2026, 08:29 PM UTC

    We've detected an issue with delays in the processing of inbound messages of up to 15 minutes. Our team is working to identify the causes and provide a fix ASAP.

  2. resolved Aug 25, 2026, 09:33 PM UTC

    Messages are now being processed without delays. Our team will be reviewing the underlying cause and address them to prevent future delays.