Treble experienced a minor incident on August 28, 2026 affecting Core features (Outbound template messaging) and Core features (Inbound Messaging) and 1 more component, lasting 27m. The incident has been resolved; the full update timeline is below.
Affected components
Core features (Outbound template messaging)Core features (Inbound Messaging)Core features (Outbound template messaging)Core features (Inbound Messaging)
Update timeline
- investigating Aug 28, 2026, 07:17 PM UTC
We've identified a small percentage of messages, both inbound and outbound delayed by 5 minutes and are actively investigating the cause.
- resolved Aug 28, 2026, 07:44 PM UTC
Inbound and outbound messaging is now processing in a timely fashion. We're continuing the investigation and reaching out to impacted customers.