Treasure Data incident

[All Regions] a Partial Issue with CDP API

Major Resolved View vendor source →

Treasure Data experienced a major incident on June 23, 2025 affecting CDP API and CDP API and 1 more component, lasting 1h 13m. The incident has been resolved; the full update timeline is below.

Started
Jun 23, 2025, 06:45 AM UTC
Resolved
Jun 23, 2025, 07:58 AM UTC
Duration
1h 13m
Detected by Pingoru
Jun 23, 2025, 06:45 AM UTC

Affected components

CDP APICDP APICDP APICDP APICDP API

Update timeline

  1. identified Jun 23, 2025, 06:45 AM UTC

    We are currently experiencing an issue with the CDP API concerning the retrieval of realtime attributes. When opening the settings screen or attempting to change settings, realtime attribute values cannot be retrieved, resulting in an error. This issue exclusively affects the realtime segment settings screen and does not impact the actual behavior of realtime segments. Our team is actively working to resolve this issue. We sincerely apologize for any inconvenience or disruption this may cause.

  2. resolved Jun 23, 2025, 07:58 AM UTC

    We are writing to inform you that the issue with realtime attribute retrieval in the CDP API occurred on June 23, 2025, at 04:46 UTC and was resolved on June 23, 2025, at 07:55 UTC. We sincerely apologize for any inconvenience this may have caused.