Treasure Data incident

[AP02 region] Treasure Insights Performance degraded

Treasure Data experienced a minor incident on July 2, 2025 affecting Insights, lasting 5h 10m. The incident has been resolved; the full update timeline is below.

Started: Jul 02, 2025, 02:53 AM UTC
Resolved: Jul 02, 2025, 08:03 AM UTC
Duration: 5h 10m
Detected by Pingoru: Jul 02, 2025, 02:53 AM UTC

Affected components

Insights

Update timeline

investigating Jul 02, 2025, 02:53 AM UTC

We are currently investigating a slowdown affecting Treasure Insight on the AP02 site. As a result, you may experience longer than usual processing times, and some requests may time out or fail.
monitoring Jul 02, 2025, 07:17 AM UTC

We identified the cause of the performance degradation, and we fixed it. We confirmed our metrics are back to normal. We're keeping the monitor.
resolved Jul 02, 2025, 08:03 AM UTC

This incident has been resolved.