Treasure Data incident
[US Region] REST API to retrieve query results occasionally fails
Treasure Data experienced a notice incident on September 29, 2023 affecting REST API, lasting 27m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- monitoring Sep 29, 2023, 08:53 AM UTC
REST API from Workflow and client libraries to retrieve query results occasionally fails due to the follwoing error between 16:00 and 17:31 UTC. We already confirmed the error doesn't happen right now. Thus, we continue to monitor the situation while we are investigating the cause. ``` [CLIENT_ERROR] [400:Bad Request] API request to /v3/job/result/000000 has failed: AuthorizationQueryParametersErrorX-Amz-Expires must be non-negativeTTTTTTTTTToI6e7Jfaub0mG/XXXXXXXXXXXXXXXXX+7w= (td client http) ```
- monitoring Sep 29, 2023, 09:00 AM UTC
The previous update wrongly mentioned the incident timeframe. Correct: 7:00 and 8:31 UTC Incorrect: 16:00 and 17:31 UTC We are sorry for the inconvinience.
- resolved Sep 29, 2023, 09:20 AM UTC
We confirmed that the issue has stopped occurring and has stabilized. We will resolve this status, but will continue investigation.