Treasure Data incident
[US/EU/Tokyo/Korea region] Treasure Workflow - Partial Outage on mail Operator
Treasure Data experienced a major incident on December 14, 2023 affecting Workflow and Workflow and 1 more component, lasting 46m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Dec 14, 2023, 06:11 AM UTC
We have observed the problem that sending email by using mail operator fails. We are currently investigating this issue.
- investigating Dec 14, 2023, 06:13 AM UTC
We are continuing to investigate this issue.
- identified Dec 14, 2023, 06:21 AM UTC
The issue has been identified and a fix is being implemented.
- monitoring Dec 14, 2023, 06:31 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Dec 14, 2023, 06:58 AM UTC
Between 2023-12-14 04:55 UTC and 2023-12-14 06:04 UTC, some customers in the US/EU/Tokyo/Korea region were experiencing failures to send email using mail operator related to the Workflow service. A fix has been implemented and the issue has been resolved. We apologize for any inconvenience caused. If you have any questions about it, please contact [email protected]