Treasure Data incident

[US Region] Performance Issue of Presto service

Minor Resolved View vendor source →

Treasure Data experienced a minor incident on December 14, 2023 affecting Presto Query Engine, lasting 2h 19m. The incident has been resolved; the full update timeline is below.

Started
Dec 14, 2023, 02:15 PM UTC
Resolved
Dec 14, 2023, 04:35 PM UTC
Duration
2h 19m
Detected by Pingoru
Dec 14, 2023, 02:15 PM UTC

Affected components

Presto Query Engine

Update timeline

  1. investigating Dec 14, 2023, 02:15 PM UTC

    Our Presto service is experiencing an issue. We are investigating the cause.

  2. investigating Dec 14, 2023, 02:48 PM UTC

    We are continuing to investigate the issue.

  3. investigating Dec 14, 2023, 03:25 PM UTC

    The fix has been applied. We will continue to monitor.

  4. monitoring Dec 14, 2023, 03:54 PM UTC

    We are monitoring the results.

  5. resolved Dec 14, 2023, 04:35 PM UTC

    This incident has been resolved. Presto service is now returned to normal.