Treasure Data incident

[US Region] Delay in Streaming Import

Minor Resolved View vendor source →

Treasure Data experienced a minor incident on March 19, 2024 affecting Streaming Import REST API and Mobile/Javascript REST API, lasting 1h 8m. The incident has been resolved; the full update timeline is below.

Started
Mar 19, 2024, 09:01 AM UTC
Resolved
Mar 19, 2024, 10:09 AM UTC
Duration
1h 8m
Detected by Pingoru
Mar 19, 2024, 09:01 AM UTC

Affected components

Streaming Import REST APIMobile/Javascript REST API

Update timeline

  1. investigating Mar 19, 2024, 09:01 AM UTC

    We have observed delays of up to 2 hours in Streaming Import (td-js-sdk, td-mobile-sdk, postback request, ingestion-api, fluentd, etc..) occurring from approximately UTC 6:30 onwards. We are currently investigating the cause and working to resolve the delay.

  2. monitoring Mar 19, 2024, 09:38 AM UTC

    We have confirmed that the delay was resolved around UTC 9:30. We are currently continuing to monitor the situation.

  3. resolved Mar 19, 2024, 10:09 AM UTC

    We have been monitoring closely, and as there have been no further recurrences of the delay, we consider the issue resolved. We apologize for any inconvenience caused.